Contact us about this website, a correction to something we have published, or a concern about how we handled your information.
Contact details for the operator of this website have not been published yet.
Questions about a loan or an application
We cannot see, change or speed up an application, because applications are completed and decided on the partner’s or provider’s side. Please contact the company you applied with. Their contact details are in the emails and documents they sent you.
Corrections
If a provider record or guide is wrong or out of date, tell us what is wrong and where the correct information is published. We check correction requests against the provider’s own published information.
Complaints
See our complaints page for how to raise a complaint and what happens next.
Please do not send sensitive personal information, such as your Social Insurance Number or banking details, by email.